Shipping policy

Shipping Policy

We currently ship within the United Kingdom only.

Dispatch
Orders placed before 4PM on a working day are dispatched the same day. Orders placed after 4PM, or on weekends/bank holidays, are dispatched on the next working day.

Delivery
Standard UK delivery is free on all orders. Most orders arrive within 1–2 working days of dispatch, depending on your location and courier service performance. Tracking details are sent to the email address provided at checkout once your order ships.

Delivery address accuracy
Please ensure your delivery address is entered correctly at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address supplied by the customer.

If your order hasn't arrived within the expected timeframe, contact us at ppuksupport@gmail.com with your order number and we'll look into it.